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Re: User Issue - Login issue/erradic behaviour

Before we can really begin to start troubleshooting, we need a bit more

1) What Operating System are the clients using?
2) What Browser are the clients using?
3) What OS does the server run?
4) What version of Perl?
5) MySQL, PostGres, or Oracle?
6) And most importantly, do they have cookies turned on?


Adam "Tauvix" Debus
Network Administrator, ReachONE Internet

----- Original Message -----
From: "Tony Mesias" <tmesias@us.ibm.com>
To: <northstar-general@brownkid.net>
Sent: Monday, July 15, 2002 8:27 AM
Subject: User Issue - Login issue/erradic behaviour

> List users,
> One of our users reports the following problem:
> I get erradic behavior. The login screen will appear in any or all of the
> three panes. So far, I have not been able to use the product at all.
> More info:
> Several other web clients from other users operate just fine when
> connecting to the same server.   I suspect that maybe there is a client
> issue.  Anyone have any ideas as to where to start looking for a fix?
> Best Regards,
> Tony Mesias
> IBM Global Services
> Cendant Network Infrastructure
> 5350 South Valentia Way
> Greenwood Village, CO 80111
> tmesias@us.ibm.com
> Absolutely everything is hereby subject to change without notice.
> Courage is not the absence of fear, but going forward knowing that there
> something more important than fear.
> The views expressed above are my own and not necessarily those of IBM.